Last updated June 14, 2023

At Serve Consulting LLC, we strive to provide the highest quality services and client satisfaction. Our refund policy is as follows:

Service Evaluation: We encourage you to thoroughly evaluate our services during and after completion to ensure they meet your expectations. If you have any concerns or issues, please promptly communicate with us so that we can address them.

Satisfaction Guarantee: We are committed to your satisfaction. If you encounter any issues or a dissatisfied with our services, please contact us, and we will make every effort to resolve issue to your satisfaction. We value your feedback and aim to continuously improve our services. 

Non-Refundable Services: Certain services are intangible and rely on expertise and time of our professionals, we do not offer refunds for services rendered. This includes but is not limited to consultations, customized solutions, and other service-based offerings. 

Merchandise: In some cases, we may offer merchandise as part of our services. Please note that any merchandise purchases will be subject to the terms and conditions set forth by the third-party supplier or manufacturer. As such, refunds or returns for merchandise will be governed by the policies of the respective supplier or manufacturer.

Digital Products: We may provide digital products, such as e-books, guides, programs, or online courses. Due to the nature of digital products and their instant availability, we do not offer returns or refunds for digital purchases. We recommend reviewing product descriptions and specifications before making a digital purchase.

Affiliates: In the event of an approved return or refund request, we may need to share certain personal information with our affiliates to process the request efficiently. By initiating an approved return or refund, you consent to the sharing of your information with our affiliates for this purpose.

Exceptions: In rare cases where extenuating circumstances arise, we may, at our discretion, consider refunds or alternative arrangements. Such cases will be assessed on an individual basis, and any decisions made will be at our sole discretion.

Cancellations and Rescheduling: If you need to cancel or reschedule a service appointment, please notify us in advance. Depending on the circumstances and timing, cancellation or rescheduling fees may apply.

Limitations: This return policy does not cover any third-party costs, expenses, or damages incurred as a result of our services. We shall not be held responsible for any indirect, consequential, or incidental damages.

Questions

If you have any questions concerning our return policy, services, merchandise, or digital products please contact us at: team@serve.consulting